Stay safe from scams
Our goal is to give you a secure and safe financial management environment. Learn about the most recent security alerts and what to do in the event that you believe you have been deceived. MANAGEMENT There are certain scam types that are more likely to affect you, and scams are still on the rise: 1- Scams involving impersonations Scammers may contact you and employ a variety of techniques, such as posing as representatives of respectable organisations, to coerce you into disclosing personal information, such as account details. To continue managing your account online, you might receive a call, email, or SMS, for instance, claiming that you need to verify your identity or provide your One-Time PIN. This could come from us, another bank, or a reputable company like a phone or internet service provider. When you receive an SMS from us containing a code to approve a transaction, please make sure to carefully read the entire message as it may appear shortened on your screen. 2- Scams involving goods not receivedScammers may also reach out to you through social media or email, promising alluring discounts or offers that direct you to a phony website where you can complete a transaction.For instance, you might receive offers from Facebook or other social media platforms for what appear to be fantastic deals, but when you pay, you might not receive the item and you might end up paying more than what was advertised. 3-Scams involving remote accessScammers might call and claim that there’s a “virus” or other “problem” with your computer or account, and they’ll ask to access your computer remotely to resolve the issue. Never grant someone access to your computer or agree to do so. Hang up the phone or delete the message right away if you get an unexpected call, text, or email about your computer and remote access from someone claiming to be from a company or business you recognize. How you can safeguard yourself 1. Identify shady communicationsEven if communications seem to be coming from us, learn to spot suspicious ones. Simply carefully read every message. We will never ask for your password, One-Time PIN, account information, personal information, or email address via phone, text, or email. Nor will we put any pressure on you to send money. If you’re not sure, give us a call at the numbers that are verified on our website. 2. Wait before making a payment.Watch out for phony-looking but authentic retail websites and offers on social media or online. Scammers always use a website that seems authentic to obtain your account information and/or One-Time PIN in order to complete purchases or other account transactions. 3. Verify before sharingNever disclose to anyone, not even us, your password, One-Time PIN, or any other online activation codes. Please give us a call right away if you share your One-Time PIN with someone else or if you get an SMS from Zenith Emirate Funds saying that someone added your card to their mobile wallet without your permission. Make sure your contact information is accurate and update your password on a regular basis so we can get in touch with you regarding any potential scams. 4. Reflect before clickingSteer clear of downloading attachments from unidentified sources and clicking on dubious links. Links and attachments are frequently used by scammers to spread malware or collect personal data.
Unauthorized conversations regarding investment
HEADS UP Be advised that con artists are using emails and phone calls to pose as Zenith Emirates Funds. To strengthen the credibility of these offers, real Zenith Emirates Funds employee names and information are used. We will never ask you to transfer money right away to another account in order to offer you investment bond opportunities. Furthermore, you won’t ever receive a link from us requesting that you log into Zenith Emirates Funds or give us any personal or banking information. Always give us a call at the verified numbers listed on our website when corresponding with us.
How to report a lost or stolen card
How to file a theft or lost card report -What to do if your card has been lost or stolen To lock or permanently block your debit card, you will need to give us a call.You have the option to temporarily or permanently block a credit card if it has gone missing or you are worried about fraudulent activity. You can give us a call or deactivate it online. Click here to report a lost or stolen card
Protect yourself from phishing scams
How to protect yourself from phishing scams. Management Common signs of phishing scams 1- Contain typographical and grammatical errors and might not use your full name.be made to appear authentic, imitating the style and logo of the company they are posing as. 2- Provide a url to a spoof website that mimics the real one but is hosted at a different domain name. 3- It might state that the bank or organization is verifying customer records because of a technical error and ask you to update your account information or unblock your account. 4- Request that you participate in a customer survey in exchange for a prize. Scammers can obtain your personal information and account information if you click on the provided link or give them your personal information. How to protect yourself from scams 1 Links requesting the provision or updating of personal or account information should not be clicked.2 Use the domain name to access websites in your browser instead of clicking on links in messages.3 When answering unsolicited calls, emails, or SMS, pause, consider your response, and don’t divulge any personal information or account information. 4 Watch out for phony social media or internet offers, as well as retail websites. Get in touch with your financial institution right away if you think you may have clicked on a dubious link or given personal or account information to a fraudulent website. 5 Make sure your contact information is accurate and change your password on a regular basis. 6 Additionally, keeping your computer’s antivirus software up to date is a good idea. What to do if you are targeted If you have suffered a financial loss due to a phishing scam, it is important to report the scam to your financial institution. It is also important to be mindful that you may be targeted by scammers again, and to be cautious of operators claiming to recover your lost funds for an upfront fee.
Considerations Before Taking a Loan
Before taking a loan, it’s essential to consider several factors to ensure that you make an informed decision. Here are some key considerations: ▎1. Purpose of the Loan – Determine why you need the loan and whether it’s necessary. Consider if the expense is essential or if it can be postponed or avoided. ▎2. Loan Amount – Assess how much money you actually need. Borrowing more than necessary can lead to higher interest payments. ▎3. Loan Terms – Understand the repayment terms, including the length of the loan and the monthly payment amounts. Longer terms may mean lower monthly payments but higher overall interest. ▎4. Fees and Charges – Look for any hidden fees, such as origination fees, late payment fees, or prepayment penalties. These can significantly affect the total cost of the loan. ▎5. Credit Score – Check your credit score, as it can affect your eligibility and the interest rate you receive. If your score is low, consider improving it before applying. ▎6. Repayment Ability – Evaluate your current financial situation and ensure you can afford the monthly payments without straining your budget. ▎7. Debt-to-Income Ratio – Calculate your debt-to-income ratio to understand how much of your income goes towards debt repayment. Lenders often use this to assess risk. ▎8. Impact on Financial Goals – Consider how taking on new debt will affect your other financial goals, such as saving for retirement or buying a home. ▎9. Alternative Options – Explore other financing options, such as personal savings, grants, or lower-interest credit cards, which might be more suitable. ▎10. Lender Reputation – Research lenders to ensure they are reputable and have good customer service ratings. Read reviews and check for any complaints. ▎11. Fixed vs. Variable Rates – Decide whether you want a fixed-rate loan (constant payments) or a variable-rate loan (payments may fluctuate). Each has its pros and cons. ▎12. Loan Purpose and Type – Different loans serve different purposes (e.g., personal loans, student loans, mortgages). Make sure you choose the right type for your needs. ▎13. Emergency Fund – Ensure you have an emergency fund in place before taking on new debt, so you’re prepared for unexpected expenses. ▎14. Long-Term Implications – Consider how the loan will impact your long-term financial health, including potential stress from debt obligations.
