Faq’s

Frequently Asked Questions

Find answers to all your queries about our service.

How does the bank protect my personal information?

We use advanced encryption technology and secure servers to protect your personal and financial information. Additionally, we monitor accounts for suspicious activity.
What should I do if I forget my online banking password?

If you forget your password, click on the “Forgot Password?” link on the login page. Follow the prompts to reset your password securely
How do I enroll in online banking?

You can enroll in online banking by visiting our website and clicking on the “Create Account” button. You will need some personal information for verification.
What types of accounts do you offer?

We offer various accounts including checking accounts, savings accounts, certificates of deposit (CDs), and other specialized accounts.

What should I do if I suspect fraud on my account?

If you suspect fraud, immediately contact our customer service or visit your local branch. We will investigate and take necessary actions to secure your account